{"id":6515,"date":"2016-05-19T16:15:28","date_gmt":"2016-05-19T16:15:28","guid":{"rendered":"http:\/\/billyscrashhelmets.co.uk\/ukstaging\/?page_id=6515"},"modified":"2020-03-20T15:04:18","modified_gmt":"2020-03-20T15:04:18","slug":"experience-using-sportsbikeshop","status":"publish","type":"page","link":"https:\/\/billyscrashhelmets.co.uk\/es\/experience-using-sportsbikeshop\/","title":{"rendered":"Nuestra experiencia con SportsBikeShop"},"content":{"rendered":"

Si vamos a recomendar a un minorista, debemos estar dispuestos a poner nuestro dinero donde est\u00e1 nuestra boca, \u00bfverdad?<\/strong><\/p>\n

As\u00ed que pedimos uno de nuestros cascos mejor valorados, el HJC IS 17, a Sports Bike Shop sin que ellos lo supieran, para poder comprobar su rendimiento.<\/p>\n

Tambi\u00e9n quer\u00edamos poner a prueba su procedimiento de prode devoluciones para asegurarnos de que est\u00e1n tan contentos de solucionar problemas como de aceptar nuestro dinero duramente ganado. As\u00ed que pedimos una talla m\u00e1s grande (XL) sabiendo que tendr\u00edamos que devolverla por una talla L.<\/p>\n

Esto es lo que hemos encontrado:<\/strong><\/p>\n

 <\/p>\n

Casco comprado el 22 de abril<\/strong> - 13.05 h - Viernes anterior a un lunes festivo.<\/p>\n

Pedidos process f\u00e1ciles en l\u00ednea con seguimiento y gastos de env\u00edo gratuitos (\u00a1hurra!). Tama\u00f1o ordenado demasiado grande para probar devoluciones process.<\/p>\n

Inicialmente, la tarjeta fue rechazada (culpa m\u00eda, no se hab\u00eda utilizado en un tiempo por lo que el banco puso un bloqueo en \u00e9l). Sin embargo, recib\u00ed un correo electr\u00f3nico de SBS diciendo que la tarjeta hab\u00eda sido rechazada.<\/p>\n

Una vez desbloqueada la tarjeta de cr\u00e9dito, envi\u00e9 un correo electr\u00f3nico para decir que mi tarjeta ya estaba desbloqueada y r\u00e1pidamente me confirmaron que el pedido hab\u00eda sido aceptado y todo estaba bien.<\/p>\n

Antes de la entrega del pedido, recib\u00ed un correo electr\u00f3nico en el que se me indicaba una franja horaria de entrega que pod\u00eda modificar f\u00e1cilmente en l\u00ednea.<\/p>\n

Casco fue ordenado viernes por la tarde, habr\u00eda llegado Martes 26 de abril<\/strong> (de nuevo, el lunes era festivo), as\u00ed que en realidad se entreg\u00f3 el mi\u00e9rcoles 27 de abril.<\/p>\n

\"Sportsbikeshop-entrega\"<\/a>
Su entrega SBS Se\u00f1or...<\/figcaption><\/figure>\n

El casco parec\u00eda nuevo, sin marcas de dedos. La caja era resistente y estaba bien empaquetada, as\u00ed que todo estaba como deb\u00eda.<\/p>\n

Hab\u00eda elegido una talla demasiado grande para poder probar sus devoluciones process cuando la cambi\u00e9 por una talla m\u00e1s peque\u00f1a. Hab\u00eda instrucciones de devoluci\u00f3n dentro de la caja, as\u00ed que las segu\u00ed (es bueno ver que SBS es muy sincera al respecto).<\/p>\n

He visitado la p\u00e1gina de devoluciones del sitio web, he elegido un par de opciones y he hecho clic en el enlace para ver cu\u00e1l es el punto de entrega de mensajer\u00eda m\u00e1s cercano (o elegir tu propio servicio de mensajer\u00eda a tu cargo). Envi\u00e9 el formulario y la pantalla me dice que en breve me enviar\u00e1n por correo electr\u00f3nico un n\u00famero RMA y m\u00e1s instrucciones.<\/p>\n

Me enviaron un pdf que tuve que imprimir y pegar en la caja, utilizando la caja en la que ven\u00eda originalmente el casco, y que ten\u00eda que dejar en el punto de entrega de DPD m\u00e1s cercano (una tienda local a 5 minutos).<\/p>\n

En el sitio web de SBS, si miras el pedido, ahora tiene dos pedidos: el casco de sustituci\u00f3n aparece como pendiente, pero con el doble de coste. Esto es probbably para su propia contabilidad interna y no se tom\u00f3 ninguna cantidad extra.<\/p>\n

28 de abril<\/strong>, entregado con DPD punto de entrega no problems.<\/p>\n

2 de mayo<\/strong> - Recib\u00ed un correo electr\u00f3nico que dec\u00eda que se entregar\u00eda el mi\u00e9rcoles 4, pero que pod\u00eda reorganizarlo si era necesario a trav\u00e9s de los enlaces de su correo electr\u00f3nico. Se ha cambiado al d\u00eda siguiente.<\/p>\n

En su sitio web dec\u00edan que me enviar\u00edan un correo electr\u00f3nico ese mismo d\u00eda para indicarme la hora de entrega. Funcion\u00f3 bien. Tambi\u00e9n puedes hacer clic en el enlace \"Seguir mi paquete\" del correo electr\u00f3nico para seguir el paquete a trav\u00e9s de un mapa de Google y ver el plazo de entrega de 15 minutos.<\/p>\n

Tambi\u00e9n puedes pedir que te lo entreguen en casa de un vecino, en un lugar seguro o recogerlo en su tienda. Incre\u00edble.<\/p>\n

Casco de repuesto entregado a tiempo Jueves 5 de mayo<\/strong> - 12h00<\/p>\n

 <\/p>\n

En general<\/strong><\/p>\n

Muy impresionado con el servicio, muy r\u00e1pido y buena comunicaci\u00f3n por correo electr\u00f3nico. Tambi\u00e9n es genial que el cambio del casco no supusiera ning\u00fan coste adicional, ni la devoluci\u00f3n del casco ni el reenv\u00edo del mismo. Muy recomendable. Haga clic aqu\u00ed para visite Sportsbikeshop usted mismo<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"

If we’re going to recommend a retailer, then we ought to be prepared to put our money where our mouth is, right? So we ordered one of our top-rated crash helmets, the HJC IS 17, from Sports Bike Shop without them knowing, so we can check how well they perform. We also wanted to test […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6515","page","type-page","status-publish"],"yoast_head":"\nOur experience of using SportsBikeShop - Billys Crash Helmets<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/billyscrashhelmets.co.uk\/es\/experience-using-sportsbikeshop\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our experience of using SportsBikeShop - Billys Crash Helmets\" \/>\n<meta property=\"og:description\" content=\"If we’re going to recommend a retailer, then we ought to be prepared to put our money where our mouth is, right? 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